Legal

Legal Content

All legal pages to be reviewed and finalized by US legal counsel before publication. The content below is a draft framework only.

Privacy Policy

DLW Medical Group protects patient and partner information in accordance with HIPAA and applicable federal and state law.

Information We Collect

• Patient identification and contact details
• Provider and organizational information
• Diagnostic and laboratory data
• Insurance and billing records
• Communication records

How We Use It

• Process and report diagnostic testing
• Coordinate care with your physician
• Submit and manage insurance claims
• Communicate service and results updates
• Meet regulatory requirements

We do not sell or distribute personal information for any purpose. Data is shared only with authorized care teams, insurance partners, and BAA-covered service providers.

[Placeholder: full policy to be finalized with legal counsel prior to publication.]

Terms & Conditions

Testing services are available to authorized providers and patients meeting DLW's collection requirements. Reported turnaround times may vary based on specimen quality, testing volume, or confirmation testing needs. Improperly submitted specimens may be rejected or require recollection. Insurance outcomes remain subject to individual payer policies. Specimen submission confirms compliance with applicable healthcare and laboratory regulations.

[Placeholder: full terms to be finalized with legal counsel prior to publication.]

Cancellation Policy

Cancellations must be requested before specimen processing begins. Mobile collection appointments must be cancelled within the designated scheduling window to avoid applicable service fees.

SMS Policy

Opt-in receives:

• Appointment reminders
• Order and result updates
• Billing communications

Reply STOP to opt out · Reply HELP for support · Standard message and data rates may apply.

Support: partners@dlwmedicalgroup.com · 256-693-2199