Core Service
Laboratory Medical Directorship
Under CLIA, every laboratory must have a qualified director on record. That director is responsible for the testing protocols, the QC program, and the qualifications of the personnel running the tests. Our board-certified physicians take on that role with a formal directorship agreement, documented oversight activity, and availability when regulators or accreditation bodies come asking.
- CLIA-qualified directors
- QC oversight & data review
- Protocol establishment
- Personnel qualification review
- CAP / COLA readiness
Core Service
Results Review & Clinical Interpretation
Results that leave the lab without physician review create liability. Critical values that do not reach the right person in time create worse problems. Our physicians sit in that gap. They review results, flag what needs attention, and make sure nothing goes out without the clinical oversight it requires.
- Critical value management
- Discordant result review
- Clinical annotations
- Reflexive testing protocols
- 24/7 escalation pathways
Support Service
Order Processing & Workflow Management
Payer denials often start with the order, not the claim. If clinical necessity is not documented correctly at intake, the lab does the work and does not get paid. We review orders on the front end so that problem does not make it to the back end.
- Order receipt & triage
- Clinical necessity review
- ABN generation
- Workflow optimization
Support Service
Report Finalization & Physician Sign-Off
Every report that leaves your lab with a physician signature is a report that meets state and federal requirements. Every report that goes out without one is a potential compliance issue. We handle the review and sign-off so your lab stays on the right side of that line.
- Physician sign-off
- TAT compliance
- Electronic report release
- State licensure coverage
Specialty
Pathology & Specialty Lab Consulting
Specialty laboratories have requirements that go beyond general directorship. A toxicology lab needs a director who understands MRO protocols. A molecular lab has validation requirements that differ from routine chemistry. We provide sub-specialty coverage that matches the actual complexity of the work.
- Toxicology directorship
- Molecular lab support
- Genetics consulting
- Second-opinion review
Ancillary
Ancillary Laboratory Support
Accreditation is not a one-time event. Proficiency testing runs on a schedule. Staff training has to be documented. Collection sites need oversight. We handle the ongoing work that keeps a laboratory compliant between inspection cycles, not just during them.
- Accreditation preparation
- Proficiency testing coordination
- Collection site oversight
- Staff education programs
